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printing industry and its customers.
When Were the Glory
Days of Printing?
A few weeks ago I asked this question in this space.
The answers I received may surprise you - or not. They're refreshingly varied,
that's what I like the most. Thanks to all of you who answered.
Enjoy.
"The glory days? From a media
standpoint, it would have to be ww2... while radio was big, TV was still in the
labs, and people needed the newspaper. Many cities had morning papers and
evening papers, and everyone "had" to read them. Reading the paper became a
necessary habit, and ww2 was the culmination of a multi-decade march of
newspapers.
"As far as non-digital print
processes go, the glory days of printing would have to be the early 80s, when
we made the transition from dull b&w documents to process color for the
masses, in every publication, the ripples we see to this day with color
printing at the desktop and people expecting that color be in even the most
mundane documents.
"In terms of strict technological
golden era, Ottmar Mergenthaler's linotype was, in my mind, a more important
invention than Gutenberg's, because it democratized print and put print in the
hands of almost everyone, and was a major step in the provision of
instantaneous information.
"We won't see those kinds of eras
again. The new eras for printing will be based on users creating their own
content and printing it themselves... or deciding never to print it and just
distribute it electronically.

Dr. Joe Webb
I have been selling print since 1984. I'm
not sure there were ever any glory days.
"Sure, there were times when there
were different obstacles. Customers would let you drop by, and would take time
to chat. You got to know them and their families as friends. You weren't
separated from personal interaction by voice mail, email and ubiquitous lobby
security guards. But those good-buddy days also meant it was hard to break in
as a new salesperson when entrenched buyers had their favorite salespeople.
"When you did have a relationship
with a buyer, you needed to have a good deal of experience and technical
knowledge to advise them on them the correct preparation of art boards, and
later on their art files. Now, other than following up to get the occasional
missing font, most artwork interaction has to do with uploading the file to the
ftp site.
"Once you had a job in the print
shop, you had to make sure that it went to the stripper who was talented enough
to make sure all the reverses were dropped in, and the traps fit, and that the
platemaker wasn't having a bad day - any one of which could make for a really
bad day for the salesperson. Now, with digital files and direct to plate press
registration, many customers are satisfied with an emailed PDF proof. No more
driving 100 or more miles round-trip to get the client to sign off.
"Seven to ten working days used to be
a standard, and sometimes a quick turnaround. If something got delayed along
the way, there was time built in to catch up. The expectation today is that the
schedule will be half that time, with no cushion for a delay.
"Successful print salespeople have
always had to be smart about using their time, understand their clients' needs,
and be able to focus on the details when necessary. I don't see that changing
any time soon. Everybody has good days and bad, and a best and worst client
ever. It's all in a day's work.
Jamie Bradley
Director of
Marketing & Print Management
Fusion, LLC
I just think like every other industry,
print is evolving into something different. Nothing stands still in this
world - look at the automobile industry - people still need transportation.
Those that have the courage to peer around the technology curve will be able to
lead it, if not create it. Followers are everywhere; leaders are few.
"It's hard to say if the glory days
have passed, since papers and inks seem better than ever - more choices. "Maybe
it's just survival of the fittest at work as print shops close. Mass printing
like Modern Postcard is definitely on the rise.
"What we all need to do is get away
from the mantra that cheapest is best. That is going to be our economy's
downfall, only most people don't know it yet.
"Many of us want something for
nothing, and there's no statement more true than you get what you pay for.
Julianne Nardone
Creative
Director
Designing Words
Since I came into this business in the
early 80's I would have to say somewhere around '85-'86, because as a
Production Manager, I was on the cutting edge of seeing mechanicals go
computer. Designers were allowed to design, and the PM had the "fun" of
researching vendors, to help the designer's vision come to life!

Margaret Pelton-Pope
Late 1990s. Price wasn't an issue.
You could get high quality printing on specialty stocks and not worry about
cost. Sure, you'd still get three estimates and maybe choose the least
expensive one, but you could still have fun. Bump plates, double hits, press
proofs for testing metallic duotones, double offline varnish--what fun!
"Oh, now I'm feeling a little
depressed . . . .
Anonymous
I don't know if I would consider any
particular time as the Golden Age of Printing, but if I were to, I'd say
just before the invention of the Macintosh computer. Once the Mac helped define
the future of how the printing process would evolve, the digital workflow
started to form. Prior to that, designers, type houses, paste up artists,
strippers, and pressmen really had to be skilled to produce a high-quality
piece. Not to say that craftsmanship has disappeared, but the range of quality
has been reduced with the advancements in digital workflow.

Daniel Rollins
John
Hancock
I personally think that the late '70s
through early '80s were the glory days for design and printing. Photo type
was in its heyday, lots of typefaces to chose from in lots of styles. Paper
manufacturers abounded, and every one of them had an original idea for stock
and produced intricate brochures demonstrating all sorts of uses of their
products. The graphic arts as a craft had been developed to its pinnacle: fine
workmanship in stripping, dot etching, graphic arts camera shots and embossing.
All sorts of awards and recognition for having these skills. Directing all of
the work at the print shop was the designer's pasteup of mechanicals. Designers
were the equivalent of top Hollywood filmmakers and were recognized for their
individual style which was apparent in their work.
"If you could lay it out on a ruled
up board, attach a tissue overlay with specific instructions, you knew it would
print. Making changes was either very easy: cut out a letter or a line in a
type galley to be revised, pop in a new one with the tip of your Xacto knife as
a spatula, or so difficult that you had to start from scratch: revise a hand
drawn complex graph or illustration. There was a rhythm to the work of layout,
a work flow that was physical. You ruled up the boards, put the labels on the
back, attached the tissue with white tape to the back of the board and hinged
it to fold over the front of the board as a cover and instruction sheet. Then
you pasted down type galleys, and copies of photos. Instructions were on the
tissue overlays for the camera people, strippers and other craftspeople to
guide them in their work.
"The tools of the designer were all
physical and had certain sensate characteristics: toothy matte board, smooth
Rubylith or Amberlith masking, smelly rubber cement and thinner, the
burnt-candle smell of the waxer, the erasers made of yellow gum, kneadable grey
plastic or pink rubber. There were drafting pens which had to be cared for
precisely so that they wouldn't clog and special sharpeners for the perfect
non-repro pencil tip and that wonderful set of PMS markers for thumbnail
sketches that were actually sketched. A drafting table with sliding rule was a
must.
"At the end of the day, you had a
pile of boards which could be shot, stripped, proofed, corrected, reshot and
printed. The printer had a clear, concise idea of what it was that you wanted
as an end print product from the instant you handed over the boards. There was
no guessing as to what was to print and what wasn't, page numbers lined up
perfectly, sized stats were in the photo windows or marked transparencies
accompanied the job, dot etching instructions to remove undesired elements or
colors were marked on the tissue.
"Of course, today, we can work twice
or three times faster. The only tools left are the computer and software, no
more than a glorified typewriter. You don't have to have any sort of drawing
ability or knowledge of typefaces, the ability and knowledge are stored in the
computer. The printer gets files transmitted electronically or on a shiny DVD.
I know that this is a faster, more efficient workflow, but I still keep my
pens, Pink Pearl eraser, Xacto knives and a roll of Rubylith, just in case a
niche for this sort of work redevelops.
Diane Dragoff, Purchasing
Manager
United Way of Massachusetts Bay
When were the glory days of printing? I
think the 1980s was a very good era for printers. I left the print industry
in the late 1980s to travel overseas for several years. Prior to that time,
printers generally offered a complete service from design to dispatch. The
printer controlled the entire operation, outsourcing only specialist processes
such as scanning and film setting. It was during this time many larger
organizations who had in-house print departments were starting to outsource to
commercial printers.
"Print brokers were starting to
emerge and designers were yet to discover the Mac. Upon my return to the
industry I was surprised to discover that the control of print had been removed
almost entirely from the printer and had been transferred to the design and
brokerage industries. Many in the design industry had embraced desktop
publishing and had become the first contact with the customer. The
relationships that printers used to enjoy with the customer no longer seemed to
exist. Rather than enjoying the benefits of being in a service industry, the
printer had become something of a commodity. The industry had become price
driven and even the higher quality printers often had to compete with the
print-shops that offered the lowest prices.
"Today, printers are forced to invest
heavily in new plant and staff to remain competitive, yet designers invest a
fraction of this amount and brokers invest even less, yet margins for print are
shared evenly between the parties. Those glory days of print have gone.
However, by taking the initiative and finding new ways to form relationships
with the customer, the printer can claw that control back. Many printers today
have the equipment and expertise to offer a complete in-house service. They
shouldn't be afraid to use it.
Anonymous
If by glory days, you mean the days when
someone needed multiple copies, they would take it to a traditional offset
printer, well, those days ended in the late 80's with the influx of desk
top printers, digital duplicators, color copiers and more inexpensive
black/white copiers. Much of the work traditionally done with an offset press
was done with these new technologies. Press shops had to expand their product
offering such as adding copying service in addition to their offset printing.
And those press shops that stuck with only offset printing had to focus on
higher end offset printing such as more process color work; they could no
longer rely on just black/white or spot color work. However, many press shops
that could not adapt to the new market died off. Unfortunately, that is still
happening today.
"The market for traditional offset
printing is certainly not what it was but this is not to say it is dead. Like
everything in business (or for that matter, life in general), there is always
change. Those in this industry just have to change with it. As the marketing of
consumer products continues to get more sophisticated with companies trying to
catch the buyer's attention with print ads, so does offset printing.
"As a provider of essential products
to offset printers, I hear from printers everyday about the new print jobs they
are competing for. Their applications these days involve a lot more than just
black ink and 50 Lb offset paper. So the glory days may come again for those
printers who are willing and able to compete for this new business.
Thank you.
James Moy
Dealer Sales
Rep.
Spinks Printing Inks
These are the Glory Days of
Printing! At least from my perspective with The Stinehour Press. The
company has a great new energy, we are printing beautiful photography and art
books, and I am working with the most passionate clients in the world.
"I realize that we are in a unique
niche as a printer of high quality books, and we don't compete in the
commercial printing arena. Our customers are creative, demanding and fully
participate in their projects. Together with the Stinehour team, we come up
with creative solutions to manage budgets and produce high quality books and
posters.
"I believe we are living in the
"glory days of printing" and create a new one with each beautiful book every
day.
Dan Craven
The Stinehour
Press
It depends on the definition of Glory
Days! If you are referring to the most profitable times for printers it would
be different than the times with the most exciting changes to improve the
industry.
"The first would probably be the
mid-late nineties when printers were making money without performing best
practices. It was probably a time when a printer could make money despite
themselves.
"However, the most exciting times
were when the PC finally started making an impact on the industry and
typesetting and prepress services started to merge. New equipment was
introduced annually that made last year's miracle machines dull in comparison.
Although it also led to migration of the work upstream to customers in some
cases, which was troublesome at times, the result 10-15 years later is a more
efficient and economical process, allowing more people to utilize quality print
than ever before.
"Although my experience only spans
the past 25 years, I don't think anything prior to these current times could
compare. I can't say how the people of their respective time periods felt about
the invention of movable type or the automation of type with lead and
linotypes, or even the introduction of photo offset technology. But I do know
that these technologies lived together side by side for many more years than
the life of a camera after the invention of the imagesetter and platesetter.
"Just my opinion for what its worth
(maybe two cents).

Kevin
In some ways the glory days have
come (much of what I see that is filmless, plateless, digital printing is
inferior to litho), and in some ways glory days are still to come. Some
printers provide wonderful quality digital printing even now, some inferior.
This will improve.
"I am wary of online printers because
their "digital" printing varies so much in quality. I still trust my printers I
have a face to face working relationship with (and who have a human being who
answers their phone!) whether they print litho and/or digital.
"As technology speeds up the process
from concept through delivery of printed work to clients, turn-around
expectations also increase, so that the advantage is often lost. "Incubation"
time for the creative process is shortened and we all suffer. Remember when Fed
Ex was FAST? Now it's usually too slow and I have to upload to ftp sites. Trade
journals now want PDF files and accept them without hard copy proofs so that I
always sigh with relief when I see the ad printed OK - I felt more secure
providing film seps and matchprint proofs I could see.

Lianne Dunn
Lianne Dunn Design
& Illustration
Whether you buy or sell print and other media, you will
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